PRIVACY POLICY — NOVA UD

1. Introduction

At NOVA UD, we are committed to protecting your privacy and safeguarding any information you provide. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services.

By accessing or using our website and services, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

We only collect limited information necessary to operate our services and provide support. This may include:

• Email address
• Support tickets and communication messages
• Basic technical information required for troubleshooting and service functionality

We do not collect unnecessary or excessive personal data.

3. Use of Information

The information we collect is used strictly for operational and support purposes, including:

✔ Providing customer support and assistance
✔ Responding to inquiries and resolving technical issues
✔ Improving service performance and user experience
✔ Maintaining platform security and preventing misuse

Your information will never be used for purposes outside of these functions.

4. Data Protection

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online service can guarantee absolute security.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data will only be shared if required:

• To comply with legal obligations
• To protect the rights, safety, or integrity of NOVA UD and its users

6. Data Retention

We retain your information only for as long as necessary to provide our services and resolve any support-related matters. Data that is no longer required will be deleted when appropriate.

7. User Responsibility

By using our services, you acknowledge that you are responsible for the information you choose to share with us. Please avoid submitting sensitive personal data unless necessary for support.

8. Changes to This Policy

NOVA UD reserves the right to update or modify this Privacy Policy at any time. Continued use of our services after changes are made constitutes acceptance of the updated policy.

9. Contact

For any questions regarding this Privacy Policy, please contact us through our official support channels.

By using NOVA UD services, you confirm that you have read, understood, and agreed to this Privacy Policy.